Steel Jam / Gias (CALL TO ORDER)

Thank you for considering our products. We value your satisfaction and want to ensure you have a clear understanding of our return and refund policy.

Returns:

We understand that sometimes a product may not be exactly what you were hoping for. Therefore, we accept returns on items only if the product is returned in its original packaging and with no defects or flaws within one week of the delivery date. All returns must be approved by our customer service team, and the customer is responsible for the cost of shipping the product back to us.

Refunds:

Please note that we do not offer refunds. All sales are final, and we are unable to provide any refunds for any reason. If you have any questions or concerns regarding a product, please reach out to our customer service team, and we will do our best to resolve any issues.

In the unlikely event that a product is damaged or defective upon arrival, please contact our customer service team immediately, and we will work with you to resolve the issue.

Thank you for choosing our products, and we look forward to providing you with exceptional service.

Thank you for shopping with Us. We strive to provide transparent and fair pricing to all of our customers.

For deliveries within a 20-mile radius:

We charge a flat fee of $30 USD for all orders. If your order is over $500 USD, we offer free shipping within a 20-mile radius.

For deliveries over a 20-mile radius or outside of NJ:

Customers will be responsible for paying all tolls and a per-mile fee. The per-mile fee will be calculated based on the distance between our warehouse and the delivery address. Please note that we only provide delivery services up to 100 miles outside of our warehouse location.

If you have any questions or concerns regarding our shipping fees, please feel free to contact our customer service team. We value your business and are committed to providing you with the best service possible.